Privacy Policy

Your privacy matters to us. This policy explains how IntelligenceAlgoHub collects, uses, and protects your personal information when you use our scenario modeling services.

Effective Date: January 15, 2025 | Last Updated: January 8, 2025

Information We Collect

We collect information to provide better scenario modeling services and improve your experience with our platform. Here's what we gather and why it's necessary for our operations.

Personal Information

  • Full name and professional title
  • Email address and phone number
  • Company name and business address
  • Payment and billing information

Usage Data

  • Platform interaction patterns
  • Scenario modeling preferences
  • Feature usage statistics
  • Session duration and frequency

Technical Information

  • Device and browser specifications
  • IP address and location data
  • System performance metrics
  • Error logs and diagnostics

How We Use Your Information

Your data helps us deliver personalized scenario modeling experiences and maintain our service quality. We're transparent about every way we use your information.
  • Provide and maintain our scenario modeling platform
  • Process transactions and manage your account
  • Send important updates about service changes
  • Improve our algorithms and modeling accuracy
  • Respond to your support requests and inquiries
  • Comply with legal obligations and regulations
  • Prevent fraud and ensure platform security

Legal Basis for Processing (Japan)

Under Japan's Personal Information Protection Act (PIPA) and related regulations, we process your personal information based on these legal foundations:

Primary Legal Bases

  • Contractual necessity - to provide our scenario modeling services
  • Legitimate business interests - to improve and secure our platform
  • Legal compliance - to meet Japanese regulatory requirements
  • Your explicit consent - for marketing communications and optional features
We ensure all data processing activities comply with Japan's privacy regulations and maintain appropriate safeguards for cross-border data transfers when necessary.

Information Sharing and Disclosure

We don't sell your personal information to third parties. Here's when and how we might share your data with trusted partners and service providers.

Service Providers

We work with carefully vetted companies that help us operate our platform. These include cloud hosting providers, payment processors, and analytics services. All partners sign strict data protection agreements.

Business Transfers

If IntelligenceAlgoHub merges with or gets acquired by another company, your information may transfer as part of that transaction. We'd notify you beforehand about any ownership changes.

Legal Requirements

Sometimes we must share information to comply with legal processes, protect our rights, or ensure user safety. This includes responding to valid court orders or preventing fraud.

Data Security Measures

Technical Safeguards

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction.
  • 256-bit SSL encryption for all data transmissions
  • Multi-factor authentication for account access
  • Regular security audits and penetration testing
  • Encrypted database storage with access controls
  • 24/7 monitoring for suspicious activities
  • Regular backup and disaster recovery procedures
While we maintain robust security measures, no system is completely immune to threats. We continuously update our protections and will notify you promptly of any security incidents affecting your data.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal obligations. Here's our retention timeline for different data types.
1
Active Account Data - Retained while your account remains active and for 90 days after account closure
2
Financial Records - Kept for 7 years after final transaction to comply with Japanese tax and business regulations
3
Usage Analytics - Anonymized and aggregated data may be retained indefinitely for service improvement
4
Support Communications - Retained for 3 years to maintain service quality and handle follow-up issues
When we delete your data, we ensure it's removed from all our systems including backups, except where retention is required by law.

Your Privacy Rights

Under Japanese privacy laws, you have specific rights regarding your personal information. We make it easy to exercise these rights through clear procedures.

Access and Portability

Request a copy of all personal data we hold about you. We'll provide it in a structured, machine-readable format within 30 days.

Correction and Updates

Update or correct any inaccurate personal information in your account. Most changes can be made directly through your account settings.

Deletion Rights

Request deletion of your personal data when it's no longer necessary for the purposes we collected it, subject to legal retention requirements.

Processing Restrictions

Limit how we process your data in certain circumstances, such as while we verify the accuracy of disputed information.

How to Exercise Your Rights

To make any privacy-related requests, contact us using the information below. We'll respond within 30 days and may need to verify your identity before processing certain requests.

International Data Transfers

Some of our service providers operate outside Japan. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
  • Standard contractual clauses approved by Japanese authorities
  • Adequacy decisions recognizing equivalent protection levels
  • Certification schemes ensuring privacy compliance
  • Regular monitoring of international transfer practices
We maintain a current list of countries where your data may be processed and can provide details upon request.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and through our platform.
We encourage you to review this policy regularly. Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Previous versions of this policy are archived and available upon request for your reference.

Contact Information for Privacy Matters

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. Our privacy team responds to all inquiries promptly.
Privacy Officer IntelligenceAlgoHub Privacy Team
Email support@intelligencealgohub.com
Phone +81586646030
Mailing Address Yoshiyachi-2-14 Nukazuka
Hachinohe, Aomori 031-0022
Japan
For urgent privacy concerns or suspected data breaches, please call our privacy hotline directly. We investigate all privacy incidents within 24 hours of notification.